Welcome to our Online Store

Welcome to our Online Store

Appointment Request


Returns and Exchanges

Thank you for your interest in our store. Please note the following:

  • We do not offer refunds or exchanges for E-Gift Cards or shipping charges.
  • Products may be returned within 14 days of order placement.
  • Please contact our office to request a return at CosmeticOrders@platinumderm.com.
  • Performance of any cosmetic treatment is at the sole discretion of our medical staff.
  • If you are not an appropriate candidate for a treatment you have purchased, the purchase amount may be applied towards another treatment or products available on our online store.
  • All patients receiving cosmetic treatments or procedures must receive a consultation from one of our providers prior to receiving any treatments.
  • If you purchase a procedure online and have not had a consultation, please schedule one through our Make an Appointment button at platinumdermatologynetwork.com.

Should you have any questions or concerns, please contact us at cosmeticorders@platinumderm.com or contact us here.